Contact information

Contact Information

Have a question about your order, sizing, customization, shipping, returns, or one of our products? We’re happy to help!

CalNevAri Tack

For customer service and order assistance, please contact us through the Contact Us form on our website.

When contacting us about an existing order, please include:

  • Your full name

  • Order number

  • Email address used to place the order

  • A brief description of what you need help with

  • Photos, if your question involves a damaged, defective, or incorrect item

Please allow a reasonable amount of time for a response. Messages are answered as quickly as possible during normal business operations.

Please do not send returns without contacting CalNevAri Tack first. Unauthorized returns may not be accepted.

For the fastest assistance regarding an order, always include your order number in your message.